Support

Open search

Pop ups

New Member

Love my phone but from day one I get random pop ups but it's a new number.. who's getting paid for allowing this spamming rubbish because I'm not 🙄🙄🙄

3 REPLIES 3
DougB Moderator
Moderator

Hi @Winkerwatson

 

Do the pop ups appear when using any specific  apps? Let's also check out Safe Mode. While switching your phone on, hold the Volume Down Button when the Samsung logo appears until the Home Screen loads. Safe Mode will now display in the bottom left corner of your phone. Let us know if the pop ups appear here. 

Pathfinder

Sounds like one of those useless "power/battery monitors" apps, they always run in background and throw up adverts and even false lockscreen ads.

Highlighted
CarolinaW Moderator
Moderator

Hey @Winkerwatson! How did you get on with Safe Mode? Did you find the source of the pop-ups? :robothappy:

Top Liked Authors