13-08-2019 06:40 AM - last edited 13-08-2019 06:41 AM
Hi there.
Im running the Samsung Galaxy S9+ and since the update for Android 9 on 02/08/19, my Play Store has been having issues.
Any app or app update I try to download gets stuck on either Downloading or Download Pending, either way it just sits there idle with nothing happening.
I've been through troubleshooting steps with Google as I assumed the issue was with them but nothing has worked so I thought I'd check if it was an issue with the update.
Anyone else experiencing this issue or have any idea how to fix?
Thanks.
13-08-2019 07:05 AM - last edited 13-08-2019 07:07 AM
Hi @iSmoggyy and welcome to the Samsung Members Forum.
I suggest you to wipe cache partition, if you want to know the benefits, please go to this page :
https://thedroidguy.com/2019/08/wipe-cache-partition-samsung-galaxy-s9-benefits-1081023 :
How to wipe cache partition in your Samsung Galaxy S9
Just like doing the master reset, you also have to reboot your Galaxy S9 to Recovery Mode to access the option to wipe the cache partition. Follow these steps…
Of this help you, press on the thumb, if it resolve your problem, please click on «Accept as solution» to help other people with the same problem
13-08-2019 01:59 PM
13-08-2019 04:47 PM - last edited 14-08-2019 12:52 AM
I just invite a Moderator @AntS to help US on this..
1- I just found this, look at section APLLICATIONS, the droid guy is talking a lot about Google Play Store problems :
https://thedroidguy.com/samsung-galaxy-s9-troubleshooting
2- My other solution should be to go in Settings/Apllications/Google Play Store, click on the 3 dots and uninstall update and see if it works
3 -Other major solution is to make a Factory Reset but you need to save everything before with Smart Switch but before doing that, i'd like to see the suggestion of the Moderator because maybe he have another solution better then mine. @AntS will come soon, just wait !!!
If you want to read about Factory reset and how to do it, just read :
https://thedroidguy.com/2019/08/wipe-cache-partition-samsung-galaxy-s9-benefits-1081023
14-08-2019 08:12 AM
Hi @Cassidy007
14-08-2019 04:15 PM
At least, you found the problem, I'm happy for you .
29-11-2019 11:06 AM