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Pie sucks! ***** up my phone! Fix this ***** NOW !

First Poster

After installing Pie (worst mistake EVER) my phone is ***** up! Youtube videos will not stay full screen. Facebook videos constantly stop playing. My keyboard is dissapearing constantly. At this poing in this post it has dissapeared 20 *****ing times. I am beyond p****d. I never had a single problem with my S9+ until this horrible "update".  I'm also now getting ads on my home screen and over other apps. Never had this before. This needs to be fixed immediately!

3 REPLIES
Superuser I
Superuser I

Hi @Scott73 

 

That's not good at all.

 

In regards to ad's this is usually connected to an app that's been downloaded that has ad's written into them as the stock apps do not have sub files to drive advertisements.

 

Can you put your phone in Safe Mode which disables your downloaded apps and leaves the stock ones working which can help you determine if this is an app.

 

If they stop in Safe Mode then come out of that and delete your most recent apps one at a time until it stops.

 

My experience with the Samsung One Ui  / Pie is...

 

Facebook works as it should - I do however use Facebook Lite.

 

YouTube works as it should.

 

My keyboard stays activated - I use the Samsung Beta Keyboard. Which one are you using ?

 

A person using a 3rd party launcher or theme or another 3rd party keyboard can check if it's an incompatibility issue by returning to the stock options to check. 

 

A person can send feedback direct to the relevant Department of Samsung via the Samsung Members App.

 

The reason I'm explaining these things work on my Note 9 is to show that not everyone is having these issues which shows it's not probably the update but what people have on their phones that might be clashing with the new firmware.

 

I wish you all the best with this situation. 

 

 

Current Phone ~

Samsung Note 9 Model: SM-N960 Dual Hybrid 512Gb

Samsung Gear s3 Frontier Watch
Samsung Galaxy Tab A {2016}SM-T580

First Poster

Using the safe mode operation you reccomend I think I have found the offending app. It's odd that I have had that app for years without any issues until i updated to Pie. Thank you for your suggestions. The Sprint store never told me about Safe Mode. Those *****!

Superuser I
Superuser I

Occasionally apps need to catch up in regards to being updated by the developer @Scott73 

 

Perhaps let them know what's happened via feedback via their app or the Playstore.

 

Glad the Safe Mode suggestion worked. 

 

 

Current Phone ~

Samsung Note 9 Model: SM-N960 Dual Hybrid 512Gb

Samsung Gear s3 Frontier Watch
Samsung Galaxy Tab A {2016}SM-T580

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