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Pictures and video error

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On my S9+ My pictures and videos become inaccessible moments after they are recorded. The preview becomes an exclamation mark, when I click the videos, it gives me an: unknown error, Fail to play video. Pictures do not display.

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Screenshot_20190106-064327_Video Player.jpg

 

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CarlH Moderator
Moderator

Hi @ChelobizAre your pictures saved to a memory card? 

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