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Not reading sim card

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On  Tuesday morning my sim suddenly stopped working.  I got a new sim from my mobile phone provider, still not working. Now i not only get not registered to network message when i try to make a call, but sim not provisioned for voice.  Help please!

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AndrewL Moderator
Moderator
@Kazbarbour: Sorry to hear that you're having these issues. Are you able to try your SIM card in another compatible device, a friend or family members, to see if the issue persists? Similarly, can you try an alternate SIM in your phone? This will help to determine if the issue lies with the phone or the SIM itself. In the meantime please try a Soft Reset to address any temporary software issues by pressing the Volume Down and Power buttons together until the phone restarts.
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