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New samsung s9

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Apprentice

Hi all

Just got new s9.every time I try to take a video it SAYS WARNING VIDEO FAILED. Every time I take a picture they seem to vanish.I can't figure this out.I had no problems with the s8.Hope someone can help.

KEVIN.

1 ACCEPTED SOLUTION

Accepted Solutions
Apprentice

On camera settings is says Device Storage or sd card.I had it on sd card so changed it to device storage.Now working perfect. Thanks for your reply

KEVIN.

3 REPLIES
Explorer

Put a memory card into it. If the same do a factory reset to see if that helps if not bring it back to where you got it to be fixed 

Apprentice

On camera settings is says Device Storage or sd card.I had it on sd card so changed it to device storage.Now working perfect. Thanks for your reply

KEVIN.

Apprentice

There is a memory card in it.must be a problem with memory card  ,it won't save to memory card.strange.

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