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Lost Custom Dictionary Since Latest Update

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First Poster

Since the latest Feb update I lost my custom dictionar . 

Samsung support doesn't know how to get it back after talking to various support people. 

Developers or User, please advis . 

Thanks. 

5 REPLIES 5
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Moderator
Moderator
@Nayno: Sorry to hear of your disappointment. What I'd recommend is checking out the Text Shortcut option in the Samsung Keyboard settings, as this can act as a custom dictionary, of sorts, allowing you to add words and phrases that will then be added to predictive text.

Settings > General Management > Language and input > On-Screen Keyboard > Samsung Keyboard > Smart Typing > Text Shortcuts > Add

Hope this helps.
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First Poster
Yes but list is blank in that setting.
Why would a system update wipe out custom dictionary?
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Moderator
Moderator
Yes, sadly you will need to re-populate the Text Shortcuts in the absence of the custom dictionary. Apologies for any inconvenience this may cause you.
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First Poster

Hi, 

sorry but this is not a solution

You masking the problem

When you update security patchs or system updates, it should not wipe personal data or custom dictionary.

The dictionary is not a 3rd party app or anything but a native Samsung feature.

Restoring settings does not fix the problem. Please can you escalate  

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First Poster

Had to download and use the Google keyboard. Doesn't look good but at least it has predictive text and has started to learn my typing style. 

Until the "update" has been rolled back its the only option

 

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