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Language problem on Samsung Members

Apprentice

Hello!

The default set language in Samsung Members is French, I do not speak French, I speak English. How can I change the default language to English, I keep getting News in French.

Thank you in advance!

18 REPLIES 18
Superuser I
Superuser I

Hi @Zgjim

 

Personally I've not launched that app in my phone so cannot delve into its connectivity settings. 

 

Perhaps take a look to see if there is a preference settings for language. 

 

 

Current Phone ~

Samsung Note 9 Model: SM-N960 Dual Hybrid 512Gb_ Samsung One Ui / Pie.

Samsung Gear s3 Frontier Watch
Samsung Galaxy Tab A {2016}SM-T580

AntS Moderator
Moderator

Hi @Zgjim.

 

What's the language set as in your Samsung Account Profile? (If it's not 'English', then tap 'Edit profile' to change it, and let us know if this changes the language in Samsung Members for you.)


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Apprentice

Hello, I just set the language to Albanian (my native language) it did change something (I receive e-mails in that language), however I still get the News and Tips on French, but what bothers me is that for support I have to contact French support. Here's a screenshot of the home screen.

Screenshot_20181002-215717_Samsung Members.jpg

 

Thank you for your time!

AntS Moderator
Moderator

No worries @Zgjim. Just to confirm, what's the device language set at? (Settings > General management > Language and input > Language)

 

And any guess why it'd display stuff in French? (Are you aware if your phone was imported, for example?)


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Apprentice

Yes, I assume it is so, but there's no problem. I don't use it much, so news being displayed on French doesn't really bother me. Thank you for your time!

First Poster

Hey bud I had a similar problem. I'm currently in Bulgaria but I speak English. Figured out the Samsung members app changes the language according to the SIM card that's in the phone. I swapped my Bulgarian network SIM to my English network SIM and the language for the members app changed too. Hope this helps.

Observer

Hello

How can I change samsung member  language? I speak english but the language I think is russia

New Member

this is a joke, im english i speak english just because i live in hungary why should i have notices in hungarian, have u seen that language? its impossible

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New Member

I have the same problem, but it's on German Language. 

 

I changed the language to English but the language is still German.

 

And my fiance and I have the same phone(s9+) but I'm not getting the same Samsung  Member Benefits he's getting. 

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