I`m talking to a lot of people on youtube with this same issue. 4k 60fps is not working well anymore when paying on windows or mac. Always worked with this videos editing on Final Cut, after the update they do not work anymore. Just a black video with sound. I`ve tried everything, all the playres, codecs, softwares, computers and nothing. (Btw is not a HVEC problem, I dont use it)
Wish that everyone that read this could check this out. They messed it up real good. Unacceptable.
This phone is no longer the phone that any of us actually purchased. That's unacceptable… in fact, it's actually criminal.
There is a difference between a system UPDATE and a system UPGRADE. An update is supposed to fix known issues. An upgrade is supposed to give us a better system. Neither of those happened here.
Im considering speaking to my laywer about this. It is unacceptable. I do not want a goddamn Iphone which is bascially what my phone has turned into, with tons of bugs/things just not working at all/having to re-install/ re-uninstall stuff. I purchaced my phone having known what the interfadce was like and that was one of the main reasons. Along with the pro camera settings, hiding the buttons at the bottom, not turning them into some stupid lines. There are so many things wrong with this, it is not the phone I paid for. also getting 8 hours less battery life is making me want to throw the phone out a window and go buy a huawei
I encourage EVERYONE to go to http://chng.it/vTPPPh9QYy
It is a link to petition to Samsung and Google to fix the issues of the Pie One UI upgrade.
It was also said to me by Samsung Care best way to get feedback to Samsung and the best way to be heard was to use the feedback option on the Samsung Members app. There is a blue "?" icon in the bottom rright-hand corner, clicking on that will open the feedback option.
Please take the time to do both as it seems its the only way to get Samsung to seriously listen to us atm.