Sign the petition. Samsung needs to hear us!
It's such a bad update! I have never hated a design as much as I do this one. Very unhappy. Everyone seems to have the same complaints as I'm feeling. I really hope they listen to us and change it asap. The worst. That ***** clock on the left side!! End rant
except for all the annoying stuff samsung has implemented, my S9 also reset by itself a few hours after the upgrade and left me with an empty device in the middle of a trip. called and visited technical support and they have no idea why it would reset nor can they retrieve any of the lost data.
cheers samsung, you lost a customer.
1. I want my camera app set back to the way it was with take a picture and record on the same screen. When you are in a situation where speed is critical, having to look for another screen to take a video makes no sense.
2. Looking for apps I am currently using and scrolling between the two is useless side by side and doesnt give the option to open the ones you are looking at and stack them above each other for ease of checking and reading the two together by simply hovering over them!
I really used to love my S9 but now I am in HATE with it. I have NEVER ranted this much over anything before!
Was there any customer, client, consumer and user input or marketing done before this upgrade was initiated @Sumsung? Do I really need to re-iterate the Consumer Protection Act, No 68 of 2008????? Why have I not seen a single response from Samsung on this? Or is this just a forum where we can rant and rave and hopefully exhaust ourselves to a point that we give up, accept the sub-standard serivce and @Samsung can happily go on making their money with the launch of the New S10!?
The South African Consumer Protection Act, No 68 of 2008 was signed on 24 April 2009 and the purpose of the Act is to protect the interests of all consumers, ensure accessible, transparent and efficient redress for consumers who are subjected to abuse or exploitation in the marketplace and also to give effect to internationally recognised consumer rights. The Consumer protection Act define a consumer as any person to whom goods and services are marketed, who is a user of the supplier’s goods, enters into a transaction with the supplier or service provider of any services and products.
i messaged them and they said this
Thank you for reaching out, we’d like to help. Please contact us at 1-800-SAMSUNG or via live chat on our website (http://spr.ly/6180EpSjm) for assistance. Thank you.
I will be calling later
The developer needs to be fired. This has been the worst update/design ever. I keep finding "new" things that are horrible with this update. Makes me rethink samsung completely. Im so unhappy with my phone now and feel stuck with it. Im so mad!! Give me back the old layout!!! This new update can shove it