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Galaxy s9 plus speakers

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Hi there something weard is going with my phone's speakers, when I'm watching videos or browsing music they work fine both ,but when phone is ringing ( someone is calling me ) works just the bottom speaker and is not that loud .... , please help how can I change that so both work normally all the time 

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New Member

Also seeking a solution to this problem. I assume it could be fixed with a software update! Please help samsung!

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