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Galaxy S9 region lock

Observer

I bought s9 + from Germany and I used it there for about a month, trying to say I ve used it more than only 5 min. Now I traveled for a holiday and I tried to use a not european sim card but it's still locked !

Could you please tell me what I have to do to unlock it.

Thanks allot

2 REPLIES 2
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Helping Hand
In that month of using the phone did you make calls or send texts? Just using the phone is not enough it needs to connect to the call servers of that country.

If you did make calls/send texts (5min+/2 texts+) then it should not be locked.

To unlock it you need to call your local Samsung helpdesk and explain to them that you need a region unlock code.

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Never gonna give you up!
Mvg,
T.K.
DannyT Moderator
Moderator
Hi there, @Ymnrad.

The only way to remove the region lock is to make that five minute call. Was the call you made a continuous call to another European number for over five minutes?

Danny

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