Support

Open search

Galaxy S9 - Display screen shows "No Photos Selected" on charging

Highlighted
SOLVED
Explorer

Hi All

 

I have an issue with my Samsung Galaxy S9 phone whenever I charge the phone the screen shows ”no photos selected” message

I reviewed online to try and fix but I couldn’t see a fix for the Samsung Galaxy S9. On previous devices there were instructions, do you know why this happens and how to fix?

 

Gero

 

 

1 ACCEPTED SOLUTION

Accepted Solutions
Pathfinder

Try

 

Settings Display 

 

Scroll down to the bottom and make sure that Screensaver is off.

 

8 REPLIES 8
ChrisM Moderator
Moderator

Hi @GeroG.

 

Are you still having this issue or did you manage to resolve it?

Explorer

Hi @ChrisM

 

Still unresolved. Can you help?

 

Kind regards

Gero

CarlH Moderator
Moderator

Hi @GeroG. Can you try out Safe Mode? To activate this, restart your phone but whilst it's powering up, keep the 'Volume Down' button held until you reach the home screen. If done correctly, Safe Mode will be displayed in the bottom left corner. Let me know how you get on with this. 

Explorer

Hi Carl

 

Safe mode is now displayed, what do i do next?

 

Gero

CarlH Moderator
Moderator

Do you still see the message ”no photos selected” in Safe Mode, @GeroG?

Explorer

Once in safe mode the phone display is very poor - no connection to most of my apps?

While charged in safe mode the no photos selected still appears?

Pathfinder

Try

 

Settings Display 

 

Scroll down to the bottom and make sure that Screensaver is off.

 

Explorer

Hi Reginard

 

Thats has sorted the issue out. Thanks

 

Gero

Top Liked Authors