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Ear phones only get mono on S9+ and Samsung tablet 10.1 (3weeks old)

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As no earphones came with the tablet, I bought a pair. Medium price. When using them I can only get mono sound. Tried phones in S9, same thing, left ear only. Bought another pair , different manufacturer, but had same result. Have checked mono toggle, turned off on both devices. When jack inserted the stereo bar lights up, so that I can control left and right sound. The dot is dead middle. No dirt in jacks.

Anyone else had same problem?

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