Would you like to discover the latest Samsung brand stories, events, innovative technologies, apps & services? Check out our Videos!
Find out more here
Samsung tells me that S9 has IP68. Phones are checked before selling and also they are made with all tecnologies that do not allow DUST be inside parts.
I dont know what I should do right now.
Are you able to get to one of our Service Centres so an engineer can have a look at your phone?
I have no idea where might be official service center in Germany near Münster or PLZ 48324.
Have a look at this link to find your nearest store @DmitryMalishev.
I had to file a warranty exchange on my 9 + today because there is dust inside my selfie camera I just bought this phone less than a month ago.