Thank you very much for the reply. The information you provided was interesting. I did check mine and it apperars to be a genuine Samsung case. I do hope your info helps other folks.
Thanks again for the ideas. I did try the removing/power off option - but had not seen the safe mode one. I'll give that a try.
Bummer on your case. Who would have every thought a case could be different in that way!
I had no problem following the directions. Watched a nice YouTube about it as well. I am still having the same results. :(
System still won't change clock type on closed cover for "always on" display. Thank you again for the idea. I guess there is way more serious things in life to worry about!!
I think there is also a problem with the “Allways on display” app. Just search in the google Play Store for Samsung Allways On Display... and I received following error “This app is no longer compatible with your device. Contact the developers for more info.” 😳 You can find this in "settings / lock screen / allways on display" there at the bottom you click on "about allways on display" On that screen there is a little info icon on the right top side, click on it and you see the info below... "app details in store" click on that. There I found the error message ! (hide and seek)
And the developer contact is : email@example.com
I have the S9... and I will contact them
Interesting. Thank you for the suggestion. Glad you provided a screen shot. I can not find that app in Google play or installed on my phone. I'll be interested if you hear back from Samsung.