Support

Open search

Can't receive or send emails

First Poster

Just set up my galaxy s9 but not receiving emails. Worked ok on all my other galaxy phones. Any suggestions? 

 

3 REPLIES
Highlighted
CarlH Moderator
Moderator

Hi @Arty62. The first thing to do is to make sure that you have the Master sync turned on: Swipe down from the top of the screen > Toggle on Master Sync icon. Then go in to Email app > 3 Orange lines > Gear icon > Select account > Sync schedule > Set sync schedule > Auto. If this doesn't work, go in to Settings > Apps > Email > Storage > Clear cache/data and restart the phone and set up your Email again, making sure that it is synced. Hope this helps!

First Poster
Cheers mate but sorted it 👍🏽
CarlH Moderator
Moderator

Nice one, @Arty62

Top Liked Authors