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Buzz noise while listening to music while playing games

First Poster

When I listen to spotify or youtube music and play a game, a weird crackling/buzzing sound occurs. When I leave the game app, or turn off the music it stops. How do I fix this? Is it something ih can fix in settings? Or its it something physical?

3 REPLIES 3
ChrisM Moderator
Moderator

Hi @Jorgen02.

 

Let's try a hardware test on your speaker. Open your dial pad and tap in *#0*#. This should bring up various options in a grid format. Select 'Speaker' and this should make a sound. Do you hear the same crackling/buzzing noise?

First Poster

I cant do it. Everytime I call that number, verizon says that it cant call it.

TracyR Moderator
Moderator

I'd recommend reaching out to Samsung US for further help.

 

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