Support

Open search

Blurry spots on pictures

Highlighted
Observer

Since last week I can some blurry spots on pictures taken by rear camera of my galaxy s9.

Any idea what's going on?

Many thanks

20190705_171806.jpg20190705_171755.jpg

 

1 REPLY 1
Superuser I
Superuser I

@thomasjohn54 

 

Hardware test: 

 

go over to your dial pad and type in *#0*#, this will bring up a number of tests.

 

Front Camera: Select Front Cam, align your phone and tap to take a photo.

 

Review the quality of the photo and let us know the results.

 

You can then tap the screen to return to the LCD test screen.

 

Let me know if your cameras focus correctly in this mode.

 

If it does, then it highlights a software issue, if not, then I'd recommend popping into a Service Location to have your phones looked at by a trusty engineer at a Samsung Experience Store or Samsung Service Centre location"

 

 

Current Phone ~

Samsung Note 9 Model: SM-N960 Dual Hybrid 512Gb_ Samsung One Ui / Pie.

Samsung Gear s3 Frontier Watch
Samsung Galaxy Tab A {2016}SM-T580

Top Liked Authors