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Bixby doesn't recognise Spotify

First Poster

Software version: Android 9 Pie - Samsung OneUI
Carrier: T-Mobile
Model number: SM-G960F

While Samsung happily advertises Spotify is integrated with Bixby in One UI, it actually doesn't recognise anything related to Spotify.

I have a few custom commands and tried the normal command (Hi Bixby, Play music) as advertised on the Support page. Bixby responds with "I don't understand that"


Now I'm on the point it doesn't even understand a word what I'm saying.

ChrisM Moderator

Hi @Jeerus 


Are you still having this issue or did you manage to get it sorted?

First Poster

Yes I'm still having issues, I've tried everything but Bixby doesn't seem to recognize anything related to Spotify.

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