Open search

Back up data

New Member

My S9 has got water damaged. This has caused the LCD in the screen to die and the phone will no longer charge.


I have come to turns with the phone being broken but as it wont charge I'm just wondering is there any way I can get it to backup so I can access my files?

Thank you for any help.

Superuser I
Superuser I

Have you tried hooking upto a computer @Jess1989  


If that wont work due to the damage and you haven't backed up previously to a Sd card or Samsung Cloud or one of the other options vault options ( it's worth checking a phone can auto update in the background)


Then perhaps try a Samsung Experience Store or Samsung Service Centre.



My advice comes from being a UK Samsung Phone User.
Current Phone ~

Samsung Note 10+ 5G _256Gb > Model: SM-N976B._ Samsung One Ui 2.1 / Android 10.

Samsung Gear s3 Frontier Watch.
Samsung Galaxy Buds.
Samsung Galaxy Tab A {2016}SM-T580

Top Liked Authors