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Audio in video calls

First Poster

When I have video calls with people the volume is either extremely low or silent, voice calls are fine and my speakers work fine. Anyone else had this? Tried different apps e.f. Google duo, WhatsApp etc...

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AntS Moderator
Moderator

Hi @JoshGammon. :robothappy:

 

On the video calls is the low volume/silence at your end, or the other people reporting it at their end, or both?


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First Poster

Hi, 

it was only on my end, I think i've got to the bottom of it, I tested by video calling another friend and that was fine. 

 

I always presummed it was my phone as when i speak via voice call with the person i couldn't hear it worked fine, but on video call it didn't. I think this is a problem with their microphone as when they ring me normally they have earphones in.

 

thanks 

 

AntS Moderator
Moderator

No worries @JoshGammon. Good detective work there too! Thanks for getting back to us with that. :robothappy:


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