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9+ Camera record not working

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New Member

Red dot is is greyed out cannot record

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ChrisM Moderator
Moderator

Hi @Kim99co.

 

Could you try a soft reset on your phone? This will end all processes and give the phone a fresh start. To do this, press and hold the 'Power' and 'Volume Down' buttons until the phone restarts. Let us know if this makes any difference.

2 REPLIES 2
Highlighted
ChrisM Moderator
Moderator

Hi @Kim99co.

 

Could you try a soft reset on your phone? This will end all processes and give the phone a fresh start. To do this, press and hold the 'Power' and 'Volume Down' buttons until the phone restarts. Let us know if this makes any difference.

New Member
This worked for me, Thanks!😊
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