12-02-2020 08:36 AM - last edited 12-02-2020 12:03 PM by AntS ) in
Keep trying to upgrade my s10 plus to the new S20 however everytime I get to the klarna page where it asks certain details boom the tab crashes and I complete the upgrade anyone else having the same problem?
17-02-2020 07:10 PM
@H0v1s wrote:Martin Lewis is on tonight, worth a tweet
Has anyone got anything resolved yet from either Samsung or Klarna?
17-02-2020 07:12 PM
Even if I wanted to have another go, I can't even get past the first step of putting my agreement number and surname. It will not accept it anymore. So if no solution is found, for me it's all over, anyway!
17-02-2020 07:16 PM
17-02-2020 07:19 PM
I applied twice...
Greyed out and couldn't sign the agreement. Klarna say they have no paperwork or record of my application.. and the money will bounce back. I've just checked my searches and Klarna have searched about 14 times. Including today likes 3 days since I tried..
Anti fraud searches.. everything...
Effin fuming.
Nobody is listening I don't know what to do or where to turn.
17-02-2020 07:23 PM
17-02-2020 07:23 PM
17-02-2020 07:27 PM
@Rees82 wrote:I applied twice...
Greyed out and couldn't sign the agreement. Klarna say they have no paperwork or record of my application.. and the money will bounce back. I've just checked my searches and Klarna have searched about 14 times. Including today likes 3 days since I tried..
Anti fraud searches.. everything...
Effin fuming.
Nobody is listening I don't know what to do or where to turn.
How many were hard searches
When I tried the first time it failed on transferring back from klarna to samsung - that resulted in one hard search. The second time it failed at the klarna end trying to sign the agreement ( greyed out box). I did not see an additonal hard search, but there was a number of soft searches for different categories all from klarna
17-02-2020 07:30 PM
This is getting beyond a joke! Have just received an email from Samsung saying they could see I was interested in buying an s20 and to continue with my purchase!!! Not bloomin likely. After three deposits taken, my account now in debit, and my credit score gone from excellent to ***** I couldn't even if I wanted to!!! And no response which was promised!!! I despair the only sad thing that makes me feel a bit better, sorry folks, is that I am not on my own, there must be hundreds of people in the same position as me. 😡😡
17-02-2020 07:32 PM - last edited 17-02-2020 07:36 PM
I think 2. @steve0
17-02-2020 07:34 PM
Hi Everybody. I've just got home from the office. I'm catching up on this thread and my PMs and will post an update for you all.
^SachikoT