Yup, exactly this, its just paying off your existing credit agreement so its a fair enough deal. To be honest, in the time its taken to start working (i can now get in) ive lost all drive to upgrade for the sake of it. Think ill keep the S10+ and see what new tech comes around in another 12 months.
@Xbrucedogx The value for your old S10 will be used to clear off the exisiting credit agreement with Klarna, and then the new agreement starts afresh for your S20. Hope that explains why you don't actually see a discount for returning the old S10. Last year, a week or so after sending back my old S9, I got emails to say the old finance agreement had been cleared and closed.
Thank you that explained what I was trying to say 😂😂
No this would definitely not happen with apple because even though it pains me to say and I don't really like apple products this would never happen with an apple launch, who ever is in charge of their online upgrade program site should be sacked and sent to work for Nokia.