13-05-2020 02:03 PM
Hey,
I ordered a Samsung Galaxy S20+ and I have been unable to claim the free watch through the members app.
I get an error code (api.cam_1006.400) and told to check the eligibility, I meet all the requirements for eligibility so I'm at a loss. It was the free watch that swayed me into getting the plus.
I've tried a couple of guides where I sign into Samsung pay and reinstall the Samsung members app. Any idea?
Solved! Go to Solution.
15-05-2020 10:55 PM
how long did it take? did you hear back? mine is still on hold over 24 hours later after submitting the photos. (but it was put on hold only 5 hours after first applying) - i understand if it takes time, but would been nice to get a confirmation email at least!
20-05-2020 11:06 PM
21-05-2020 01:27 PM
21-05-2020 03:11 PM
***** wonder why mine took so long.
i Finally got an email and text this morning. only took them 9 days lol. but at least i finally got notification.
that said the email said it will arrive within 30 days, but the text says 45-90 days.. so thats confusing again
odd how it only took you overnight but took me over 9 days to get confirmation
23-05-2020 01:13 PM
That what I did, used the business customer option. It's exactly the same, but works
23-05-2020 01:21 PM - last edited 23-05-2020 01:22 PM
has anyone had a problem with yodel for delivery of the galaxy active watch
as they have apparently delivered to me and I watched the driver who never got out of his van
therefore yodel driver are thieves
please tell me if this has happen to anyone else
23-05-2020 05:46 PM
23-05-2020 05:53 PM
no i never got a message or anything from Samsung
yodel send me a email with a tracking number
only to have the driver not get out of the van and marked the parcel as delivered
yodel drivers are thieves as the company has been rated the worst delivery company
23-05-2020 05:57 PM
23-05-2020 06:12 PM
yodel are a joke but yet everyone is still given them business