08-03-2019 03:07 PM
Hi hopefully someone can help just received my s10 today I can see a returns label in the box for dpd is this what I use to send my old s9+ back i am part of the upgrade program
08-03-2019 03:10 PM
You will receive a separate pack through the post, mine came this morning.
08-03-2019 03:13 PM
08-03-2019 03:16 PM
Hi @Michaelolah . I can confirm what Balddevil said there. The DPD label is in the event of you needing/wanting to return your S10+ to the e Store.
08-03-2019 03:27 PM
Thank you both so just wait for the returns labels and package to come through the post? O appreciate the help.
08-03-2019 04:52 PM
08-03-2019 07:34 PM
last year thy never sent me anything and it meant that i made more payments than i needed to on the old phone. Does samsung publish the adress we can send the phone to?
09-03-2019 10:30 AM
yeah, i still have recived nothing to send back my old phone yet
11-03-2019 01:56 PM
12-03-2019 12:49 PM
Worry Not
pack recieved
Phone sent