22-02-2019 06:53 AM
Hi. I just been on the upgrade program for the last year.. I am a bit disappointed or I might be wrong but just went through the hole put your details in ext and when I got just before the end you get nothing back for paying off a phone for a year . Surely with you putting a deposit and 12 months payment to you should get something back towards the newest phone... not have to pay another deposit .. and then its said if the phone is not grade A top class you might have to pay a surcharge . If the phone comes with a 2 year warranty if there's anything seriously wrong it should be covered by the warranty...
23-02-2019 01:02 AM
@wolfdreamzz wrote:Hi. I just been on the upgrade program for the last year.. I am a bit disappointed or I might be wrong but just went through the hole put your details in ext and when I got just before the end you get nothing back for paying off a phone for a year . Surely with you putting a deposit and 12 months payment to you should get something back towards the newest phone... not have to pay another deposit .. and then its said if the phone is not grade A top class you might have to pay a surcharge . If the phone comes with a 2 year warranty if there's anything seriously wrong it should be covered by the warranty...
lol warranty means hardware failure not user damage and your getting a new phone so why you complaning for ? Your giving a used phone so they put the vaule of that towards your new phone what more do you wont ? Dont tell me your after an freebie ? LOL
23-02-2019 08:50 AM
They don't take nothing off you start again
23-02-2019 08:53 AM
@TH3ROY wrote:
@wolfdreamzz wrote:Hi. I just been on the upgrade program for the last year.. I am a bit disappointed or I might be wrong but just went through the hole put your details in ext and when I got just before the end you get nothing back for paying off a phone for a year . Surely with you putting a deposit and 12 months payment to you should get something back towards the newest phone... not have to pay another deposit .. and then its said if the phone is not grade A top class you might have to pay a surcharge . If the phone comes with a 2 year warranty if there's anything seriously wrong it should be covered by the warranty...
lol warranty means hardware failure not user damage and your getting a new phone so why you complaning for ? Your giving a used phone so they put the vaule of that towards your new phone what more do you wont ? Dont tell me your after an freebie ? LOL
They don't take nothing off you start again
23-02-2019 11:48 AM
27-10-2022 10:31 AM - last edited 29-10-2022 08:21 PM by PaulM1 ) in
Hi, thanks for your concern but now could you please let me know what is the best way to get rid from these kind of issues in future?