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How do you claim the galaxy ear buds with the pre order of s10

First Poster
its just a blank screen when i click on the link
Troubleshooter

@bigkahoonas wrote:
its just a blank screen when i click on the link

https://eu.community.samsung.com/t5/Galaxy-S10e-S10-S10/How-do-you-claim-the-galaxy-ear-buds-with-th...

 

Follow link. Samsung know about error and are working on it.

Observer

How do I claim them in the Netherlands? 

Apprentice

Don't trust them when support say they will contact you back... They NEVER do.

 

Samsung has quite literally the worst support team I have ever experienced.

First Poster

rustig wachten, servers overbelast. zo nu en dan opnieuw proberen. je hebt een maand de tijd.

Observer

Thanks, maar ik weet sowieso niet waar ik moet zijn als ze het wel weer doen..

First Poster

Op je telefoon naar Samsung Members en daar naar Voordelen. Daar kan je op de claimknop drukken

Observer

Dankjewel!

First Poster

hi ive been trying to order my galaxy buds for the last 2 hours, the page will not load

Apprentice

The promotion doesn`t even show up in my Members app... I don`t even have a Benefits tab... and there`s no earbud promotion showing under the news&tips section either.

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