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How do you claim the galaxy ear buds with the pre order of s10

Troubleshooter
Once you have your new device / phone you log in with that and it should show up.
That’s my understanding of how it will work.
Explorer
too early it will come later in the day check BENEFITS in samsung members
First Poster
Same here!! It's saying date is incorrect, which it isn't. Annoying
Troubleshooter

@AKFIN wrote:
too early it will come later in the day check BENEFITS in samsung members

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New Member

Today no link for claim the earbuds?? I received my new s10+ just now......🤬😠😡

Troubleshooter

Have you logged into Samsung members on your new phone? 

Explorer

WELL I have and there is nothing as yet

I have the option but sends me to a blank page

Troubleshooter

Server errors!! I would keep trying as it’s probably overloaded 

First Poster

I spoke to the technical team they took the details and said they are looking to it as all the customers facing same problem. They said they will contact me over the phone once the problem solved. 

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