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How do you claim the galaxy ear buds with the pre order of s10

First Poster

Managed to finally get mine to go through, fingers crossed eh 🤞

Explorer

Are you in the UK?

First Poster
Yes I am
Explorer

DId the postcode field populate your address or did you fill your address in manually?

First Poster
Just put my postcode in and it found it
Observer

I've had no luck at all,  'The postcode you have entered is invalid' every time. On Chrome, Edge, Chrome (on the S10), and Samsung internet. 

 

If I try and click next with that error I get a blank screen saying

 

"Sorry, something went wrong

An has error occurred while processing your request. Please try again in a few moments"

 

I guess this is just a waiting game at this point? 

Observer

No email. No text.

 

Now when I try to claim it says my IMEI has already claimed the buds. Absolute joke. 

First Poster

Put the door number in first 

First Poster

Put in the door no. Then postcode

Apprentice
just managed to get through after a whole night of trying. I just kept refreshing the address page and finding the Post Code till it was found. From UK
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