25-03-2019 09:34 AM
Hi all, it seems like people are starting to receive their buds- I had a text and email from Samsung on the 12th March advising that my claim had been validated. However, still no buds (I know it says 30 days)- infuriatingly though when you go into 'track my claim' it does not give a tracking number for the courier- which would put my mind at ease. I figure they are shipping direct from China. Are there any mods who are able to advise how, if at all, to obtain the tracking number?
If so, please do advise and I'll PM you my number/ email address.
Anyone else in a similar situation?
Thanks!
10-04-2019 08:46 PM
@Praxis wrote:I'm not expecting much audio wise, what I am looking forward to though is being able to put my phone in my trouser pocket and the signal not cutting out like on my cheap bluetooth buds...
Please tell me this isn't an issue with these?
Errrr.....maybe. I mean, a few people have had issues but I personally haven't.
10-04-2019 08:46 PM
Know how you feel! Hopefully it won't be too long for you. Lots of folk on here were in the same position as you in the last few days. But most of those have been receiving the Buds today and yesterday. So there's good hope for those still waiting in no man'sland.
@Fudgy31@Colin19 @KillYourIdols We have a new contender;) Only kidding
10-04-2019 08:49 PM
10-04-2019 08:49 PM
I've not had any cutting out issues since I got them on the 4th. You can get varying levels of volume from different devices.
Surprisingly they've been decent enough quality wise.
10-04-2019 08:51 PM
Guess I'll find out when I eventually receive them. My claim wasn't validated until the 17th because of a dispute with the lack of proof of purchase provided by Vodafone. At this rate I'm guessing next month, at least.
10-04-2019 08:54 PM
Which devices have you tried them on?
10-04-2019 08:58 PM
LG TV, Samsung TV(lacks volume control), LibreElec HTPC, Windows PC, Nvidia Shield, Sony AV Amp and probably more.
10-04-2019 09:08 PM
I've had the same issue when connecting my buds to my Samsung smart TV no volume control so I've been looking on YouTube for a solution but no luck yet
10-04-2019 09:45 PM
I've had that issue! Mine are getting sent off to Samsung. Losing connection when I'm out running. Hopefully it gets sorted
10-04-2019 11:05 PM
Best settings for my earbuds @KillYourIdols