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AKG headphones microphone

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S10+ user here. My  microphone on AKG headphones apparently sometimes works, and sometimes it doesn't. It goes like this: Working fine -> the person whom I am in call with can barely hear me -> and then nothing, the person in call can't hear a thing. 

Could it be that system software is somehow decreasing my output volume over time?

 

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Superuser I
Superuser I

What's call quality like without using the earphones @hauntedlollipop 

 

If it's still patchy then it maybe the network signal of the area your in.

 

A good process of elimination is to try another set of earphones.

 

Oh and using a torch look into the earphone Jack to see if there is any build up of lint etc.

 

Don't go poking in there !

 

A Samsung Experience Store or Samsung Service Centre can run a diagnostic test on the phone if needed. 

 

 

Current Phone ~

Samsung Note 9 Model: SM-N960 Dual Hybrid 512Gb_ Samsung One Ui / Pie.

Samsung Gear s3 Frontier Watch
Samsung Galaxy Tab A {2016}SM-T580

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