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s10 keyboad and navigation lagging

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Apprentice
Hi there, After my Galaxy S10 Plus was updated to newest June firmware, I have annoying problem with the keyboard (all kind of keyboard: samsung, google, swipe,…). When I unlock the phone, and immediately (within 1 – 2 seconds after unlocking) type words, the keyboard lags and takes 2 – 3 seconds to appear. For specific situation, when I am on chat screen, the keyboard is showing up, and then I turn off screen. After the phone is unlocked, the screen is still on chat screen, but keyboard doesn’t show up (like it is forced to disappear when the phone is locked). After that, when I immediately click to input words to continue chatting, the keyboard takes times to appear and shows some lagging. It doesn’t happen when I wait a little bit after unlocking phone, or when I use phone for a while. I didn’t met this problem before. I tried several methods like hard reset, clear cache data, etc, but it is ineffective.
also the navigation buttons dont response for 1-2 seconds after wake up. Please help me to solve this problem. Thank you so much.
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Apprentice

master reset solved the problem everything is fine now

7 REPLIES 7
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@kebaltaci wrote:
Hi there, After my Galaxy S10 Plus was updated to newest June firmware, I have annoying problem with the keyboard (all kind of keyboard: samsung, google, swipe,…). When I unlock the phone, and immediately (within 1 – 2 seconds after unlocking) type words, the keyboard lags and takes 2 – 3 seconds to appear. For specific situation, when I am on chat screen, the keyboard is showing up, and then I turn off screen. After the phone is unlocked, the screen is still on chat screen, but keyboard doesn’t show up (like it is forced to disappear when the phone is locked). After that, when I immediately click to input words to continue chatting, the keyboard takes times to appear and shows some lagging. It doesn’t happen when I wait a little bit after unlocking phone, or when I use phone for a while. I didn’t met this problem before. I tried several methods like hard reset, clear cache data, etc, but it is ineffective.
also the navigation buttons dont response for 1-2 seconds after wake up. Please help me to solve this problem. Thank you so much.

https://play.google.com/store/apps/details?id=com.touchtype.swiftkey&hl=en_US  better keyboard. FREE/Wont hurt to give it a go. cheers.

 

Apprentice

hi @StellarTraveler i am already use swift keyboard and it just started to happen after update. stock or swift or keyboards and navigation buttons dont respond for 1-3 seconds :(. after i force reboot phone its temprorarily gone but after a while problem occurs

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@kebaltaci wrote:

hi @StellarTraveler i am already use swift keyboard and it just started to happen after update. stock or swift or keyboards and navigation buttons dont respond for 1-3 seconds :(. after i force reboot phone its temprorarily gone but after a while problem occurs


2 choices.

master reset, or RMA it with samsung for warranty repair. 2 week turnaround.

Apprentice

i try master reset now the phone recovering i will let you guys know when the shole backup process finished

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@kebaltaci wrote:

i try master reset now the phone recovering i will let you guys know when the shole backup process finished


Will do. and cheers to your day when successful.

Apprentice

master reset solved the problem everything is fine now

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@kebaltaci wrote:

master reset solved the problem everything is fine now


cheers to your success mate.

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