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s10+ battery drain

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hi, every one, i got s10+ a week ago but it's battery isn't satisfactory as its goes down 8-9% every hour, while i'm not using it still goes down 2-3%, & its really frustrating, kindly help me out on this, i have been on minimum battery usage mode but still its not helping!!

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Superuser I
Superuser I

@mirza01 

 

Can you go into your battery stats and screen copy it and post a picture here of the results please.

 

Also My advice is to put the phone in Safe Mode which disables your downloaded apps and leaves the stock ones working and then see what happens.

 

If the drain stops then one or more of your apps is causing this.

 

Come out of Safe Mode and start deleting your most recent apps one at a time until it stops.

 

In the UK we have a cooling off period of usually 30 days depending on where the phone was purchased from to have it swapped out.

 

Check your small print.

 

That or let a Samsung Experience Store or Samsung Service Centre run a diagnostic test on the phone.

 

I wish you all the best with this situation. 

 

 

Current Phone ~

Samsung Note 10+ 5G _256Gb > Model: SM-N976B._ Samsung One Ui / Pie.

Samsung Gear s3 Frontier Watch
Samsung Galaxy Tab A {2016}SM-T580

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