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not all apps restored after reset

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First Poster

So I backed up my phone to samsung cloud, then performed a factory reset. this was done because of the significant increase in battery drain after OS update. (from what I've read, this will often help).

the issue is that I'd say about 25% of the apps werent restored! Any idea why that would be?

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SaudA Moderator
Moderator
Hi @la12

Can you try restoring the data again? Also, when you go in to Settings > Accounts and backup > Backup and restore > Restore data > Apps are ticked? So, when you tap 'Restore' at the bottom, it asks you to install the apps?
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