I have just upgraded to their S10+ via the upgrade program, but have not received any information on how to retun my S9+.
I seem to recall it was pretty simple to do (it was when I upgraded from the S8 to the S9+), but I'm a bit concerned I have heard nothing from either Klarma or Samsung . Can anyone shed any light on this?
I haven't seen anything like that in the post and I received my S10 on the 8th March.
Does anyone know who to contact to arrange a return of my S9+...do I contact Klarna or Samsung???