Upgrade Program S10+ upgrade - not sure how to return my S9

[James0550]

Hey,

I have just upgraded to their S10+ via the upgrade program, but have not received any information on how to retun my S9+. 

I seem to recall it was pretty simple to do (it was when I upgraded from the S8 to the S9+), but I'm a bit concerned I have heard nothing from either Klarma or Samsung .  Can anyone shed any light on this?

Much appreciated.

[Muldy29]

I got nothing either, but a few days after the phone arrives, you should receive an envelope and label in the post to return it in

[James0550]

Ok.

I haven't seen anything like that in the post and I received my S10 on the 8th March.

Does anyone know who to contact to arrange a return of my S9+...do I contact Klarna or Samsung???

Thanks

[AntS]

Hi guys. This thread from the highlighted post onwards might be useful for you.