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Trade in questions - Using freepost option? And does it matter if you don't return the charger with the old phone?

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First Poster

Apologies if this has been asked before.

Has anyone just used the freepost option for returning old phone? does it matter if you don't return the charger?

 

Thanks

2 ACCEPTED SOLUTIONS

Accepted Solutions
Explorer

They only want the phone. No accessories. I asked them myself

AndrewL Moderator
Moderator

@CB24: The terms and conditions state "To the extent possible, we ask that you include the box and any original accessories which were included within the box when you provide the Existing Handset to us." With this in mind you should be fine if you don't return the charger.

4 REPLIES 4
Explorer

They only want the phone. No accessories. I asked them myself

AndrewL Moderator
Moderator

@CB24: The terms and conditions state "To the extent possible, we ask that you include the box and any original accessories which were included within the box when you provide the Existing Handset to us." With this in mind you should be fine if you don't return the charger.

First Poster

Brilliant thank you 

Just Browsing
It said to include as many original accessories as possible with the phone, so I included the charger, but I think they are only interested in the phone handset. There are two options to use - special delivery and free post delivery. I sent mine back using the free post delivery at my local post office and had no problems. It got there in 2 days, and then the next day, I received an email from Samsung Trade-In saying everything was completed.