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System freeze/frozen samsung s10 android 10 dropped call

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The device was working ok until a I did try to call some one the phone operatimg system froze ..this happen since android 10 I did attached print screen

 

The system was clean no consuming apps or other things ..I tried before this issue full reset / wipe cache

 

Android 10 is so unsatble on samsung s10 

 

they need to fix this very urgent 

 

 


Screenshot_20200106-205753_Samsung Members.jpg

6 REPLIES 6
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Moderator
Moderator

Hi @MirceaForce 

 

Have you had any further issues since?

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not but I have to wait to see if this will happen again after 500hours of up time ...

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Moderator
Moderator

No problem, @MirceaForce. Keep us informed!

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the problem ocurred again 

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Moderator
Moderator

Right, let’s try starting your phone up in Safe Mode. To do this turn your phone off, then back on, and when you spot the Samsung logo on the screen, press and hold the Volume Down button until you see displayed ‘Safe Mode’. Are you still experiencing issues while the phone is in Safe Mode?

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why use in safe mode ...you have  to use full with all the apps....device care cannot find the issue drain apps...so it's from the os 

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