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Samsung S10+ Galaxy Buds claim with pre order

First Poster

Just a black screen when trying to claim galaxy buds won't load at all.

Observer

Anyone else here that didnt get a pre order email from samsung shot? Dont know what I can upload as proof now.

First Poster

I'm just going to do a screen shot of receipt and hope for the best and the IMIE code

First Poster

In Germany , just a white blank page too

Explorer
Just clicked on date
Apprentice
Managed to get it done after the 20th refresh of claim pages!!!
Have screen snapped the confirmation and my claim code " fingers crossed!"
First Poster

I can't see any Benefits option on the samsung members app at all.  Hope it's sorted out soon. 

First Poster

I just tried it again and it did work this time

First Poster

Same keeps blank screen for 10 min then saying down for maintenance ..... I hope they sort it otherwise I'll miss out of free buds!

First Poster

the offer is for people who bought it before 7 but you can register for this offer until april. 

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