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Samsung S10+ Galaxy Buds claim with pre order

First Poster

Just a black screen when trying to claim galaxy buds won't load at all.


Anyone else here that didnt get a pre order email from samsung shot? Dont know what I can upload as proof now.

First Poster

I'm just going to do a screen shot of receipt and hope for the best and the IMIE code

First Poster

In Germany , just a white blank page too

Just clicked on date
Managed to get it done after the 20th refresh of claim pages!!!
Have screen snapped the confirmation and my claim code " fingers crossed!"
First Poster

I can't see any Benefits option on the samsung members app at all.  Hope it's sorted out soon. 

First Poster

I just tried it again and it did work this time

First Poster

Same keeps blank screen for 10 min then saying down for maintenance ..... I hope they sort it otherwise I'll miss out of free buds!

First Poster

the offer is for people who bought it before 7 but you can register for this offer until april. 

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