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Samsung S10+ Galaxy Buds claim with pre order

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First Poster

I can't see the Benefits option in the Samsung Members App. Contacted to the tectechnic assistant but they don't know what is going on. They say they are getting complaints from many customers. Anyone got their Buds through the App yet?

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Apprentice

Try this I had same trouble mine are now on the way. https://20191.samsungpromotions.claims/ie/en/claims/galaxybuds/invoice   .I hope this helps you all be patient tho very slow

First Poster

@Philip722 wrote:

Try this I had same trouble mine are now on the way. https://20191.samsungpromotions.claims/ie/en/claims/galaxybuds/invoice   .I hope this helps you all be patient tho very slow


Thank you very much. this worked for me. 

438 REPLIES 438
First Poster

Same here I can't see the benefits  tab or any claim option

Explorer

I can see it but when I tap to load page up nothing happens 

Apprentice
me too!
Apprentice

Yes im not the only one!

i cant get support!

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First Poster
I am from Ireland. Where are you from? If you don't mind?
First Poster

I'm from Ireland too

Apprentice

Hi

Same here in UK get the claim you're buds bit but opened blank page !!

First Poster

In UK blank screen when accessing free ear bud screen.

Apprentice

Am also getting a blank page 

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