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Samsung Galaxy S10 - screen failure - thin vertical line

First Poster

Hi,

 

I am having a problem with my 5 months old Galaxy S10.

Some kind of vertical line appeared on the screen as shown on the picture.

Almost seems like mechanical failure of the screen, but strangely the line disappears after phone restart or after a while of displaying a lot of white.

But then, after a while the line comes back for some time, and then it disappears and so on......

 

Should I call it for warranty?

 

3 REPLIES 3
AndrewL Moderator
Moderator
@Crushnik: Sorry to hear you're having issues with your Galaxy S10. Please can you dial *#0*# into your telephone keypad, select Red, Green and Blue from the series of options and check to see if the problem persists. If it does then I recommend visiting a Support Centre near you to arrange an engineers inspection (you can check for your nearest one below), or contact Samsung Support in your region for further assistance.

http://www.samsung.com/uk/support/servicelocation/
First Poster

@AndrewL,

thanks, although when displaying in RGB modes the line was not visible, the problem came back after a while.

Seems like I have to go for second option.

ChrisM Moderator
Moderator

Are you anywhere near one of our Service Centres, @Crushnik?

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