Solved: S10e screen

Lew1 · ‎13-10-2019

Hi I've had my s10e for about a month. A grey line has appeared on the left of the screen. It is moveable up and down but doesn't appear to serve any purpose. Any ideas?

BandOfBrothers · ‎13-10-2019

Can you screenshot it and put the picture in your thread.

To add put the phone in Safe Mode which disables the downloaded apps and leaves the stock ones Live and then see if it goes.

Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

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BandOfBrothers · ‎13-10-2019

Can you screenshot it and put the picture in your thread.

To add put the phone in Safe Mode which disables the downloaded apps and leaves the stock ones Live and then see if it goes.

Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

Lew1 · ‎15-10-2019

Sorry for delay in responding but I've been away. I had a sudden thought that the line on side of my s10e was in fact the edge light feature. Turned this off and problem solved. Thanks anyway for response

S10e screen

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