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S10 ultrasonic fingerprint scanner visible in sunlight.

Apprentice

Hey,

 

Has anyone else noticed that the fingerprint scanner is clearly visibile when outside in sunlight. I mean at first I just glimpsed it with a blue background but if you go onto white ( what I'm typing on now) there's just a rectangle in the lower third of the screen. Check it out and see if it's on other models too. Hoping it's just a one off case and replacement won't be like this .

 

Model is prism green S10 128GB

 

Peace out.

62 REPLIES 62
Superuser II
Superuser II

Is a chance to take a picture of that?

Apprentice

Posted below, faint because of sub par iphone camera but you get the point. Not cool.

Apprentice

20190311_180434.jpg

New Member

Also mine! What we have to do?

Apprentice

Hi! I have the same problem... Here is the Samsung US-forum where we discuss the same problem. 

Apprentice
Navigator

Me too :(

 

UK S10 user here. Does't have to even be blazing sunlight. Moderate light makes it visible and it is an absolute showstopper on a phone that is all about the display

 

Apprentice

Gonna take mine back today and see what they say.

 

If this is the price to pay for in display scanners then count me out. 

 

I can't unsee it, especially as my job is field sales so I'm always outside using Gmail to answer emails. Not good!

Navigator

Seems that Samsung is saying that this is not a defect and we should just turn the sreen brightness down on the US forum

 

That is not going to fly with me

 

It is a defect

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