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S10 - google apps not updating and installing

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Voyager

For the last week or so I have been having issues where apps are not updating or installing via Google Play Store.  The update\install downloads to anything from 35-100% and just stall.  I had 42 apps requiring update.

 

Apps are fine updated\installed via Samsung Store.

 

I have done all the troubleshooting suggested by both Samsung and Google.   Nothing worked.

 

In the end I did a factory reset.  After doing a restore of a backup all apps reinstalled and all updated correctly.  However some apps were missing and I'm still having issues when I try to install.  Again it will get to anything from 35-100% downloaded and then just stop.  Occasionally an app will eventually install a few hours later.

 

Anyone else seen this recently?

 

 

2 REPLIES 2
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Hi!

 

@blenky 

 

Hope you haven't got some massive apps there, please have a glimpse of how the apps are doing.

 

Please go to Google Play Store > menu > My apps & games > check if your apps are lined up there waiting for updates/install

 

Your Google Play Store is possibly crying for updating 42 apps, one update at a time on queue. 

 

Need to have a strong WiFi connection if needed, please. 

 

Restart the phone if needed to refresh the system.

 

Thanks ☺

Voyager

@lunaticore wrote:

Hi!

 

@blenky 

 

Hope you haven't got some massive apps there, please have a glimpse of how the apps are doing.

 

Please go to Google Play Store > menu > My apps & games > check if your apps are lined up there waiting for updates/install

 

Your Google Play Store is possibly crying for updating 42 apps, one update at a time on queue. 

 

Need to have a strong WiFi connection if needed, please. 

 

Restart the phone if needed to refresh the system.

 

Thanks ☺


As I mentioned I have done ALL the troubleshooting steps - ended up doing a factory reset.  There was only 42 as the number increased day by day.  Started at a few but grew as none were being updated.

 

Wifi is very good.

 

I only have standard apps and none are large.  At the moment I'm trying to install google home so I can control my google mini.  It downloads to exactly 74% every time and just halts there until I cancel.

 

Any more ideas?

 

Thanks

Any other suggestions?

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