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S10 charging connection issue

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Explorer

Hi all

A few days ago I started having a problem getting my charging lead to connect to the phone (S10). Basically, it won't push in all the way where it "clicks", so I am having to push it hard to get the phone to start charging but the lead still sticks out a couple of mm. I have tried 3 different leads and all are the same, so assume the issue is the phone connection. Has anyone else had this problem ? 

 

Thanks 

Pete 

7 REPLIES 7
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Moderator
Moderator
@spirit979: If the problem has persisted with multiple charging leads then I recommend visiting an authorised Support Centre to get your S10 inspected by an engineer. To find your nearest one please check the link below, select 'Mobile Device' and enter your post code.

http://www.samsung.com/uk/support/servicelocation/
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Explorer

Hi Andrew

 

There is one listed near where I live. Are these genuine Samsung engineers or third party companies operating under the Samsung name ? 

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Moderator
Moderator
All locations listed on the Service Locator tool are certified Samsung Support Centres, @spirit979
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Explorer

Ok thank you. 

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First Poster

I have this same issue. Did you manage to rectify it?

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Explorer

It turned out to be some ***** got in there and a quick squirt of compressed air got it out. 

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First Poster

Ok thanks I will give that a try. 

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