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S10 Home screen settings, Apps button.

First Poster

Turned Apps button on and now can't turn it off. Slider goes grey. After closing Home screen settings it goes blue again by it self. And Apps button is not disappearing from home home screen.

 

4 REPLIES 4
ChrisM Moderator
Moderator

Hi @Rets 

 

Did you manage to get this issue resolved or are you still having the same problem?

Explorer
Have you tried finding the one ui home app in the app listing then clear cache ?
At a push maybe also clear storage for the one ui home app as well?

It means you'll need to redo any customising you did though but it's a few minutes work max
AndrewL Moderator
Moderator
@Rets: If you go to Settings > Display > Home Screen > Scroll down to the bottom > About Home Screen, can you see a prompt to update? If you restart the phone in Safe Mode and attempt to add the Apps button to the Home Screen, does the issue persist?

Turn the device off > Press and hold the Power key > Release the Power key when the S10 logo appears > Press and hold the Volume Down key immediately after releasing the Power key > Continue to hold the Volume Down button until the device finishes booting.
First Poster

Ty all for response.

Factory data reset did the job. (General management/Reset/Factory data reset)