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Returning S10+ bought on Upgrade Programme

(Topic created on: 13-05-2019 01:45 PM)
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Mtm1401
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So I bought the S9+ on the Upgrade programme and chose to upgrade to the S10+, I have completed the return of the S9+ , but am still within the 28 days return policy for the S10+

 

With the mediocre battery life and the news of the Oneplus 7 Pro / Note 10, I am tempted to return the S10 within the 28 days and wait for the other devices.

 

My only concern was that as I didn't buy the phone outright, would this cause any issues with the third party company who manage the payments, or can I just return the phone and get refunded for my current payments?

 

Has anyone had any experience of this? thanks in advance

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AndrewL
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@Mtm1401: The terms and conditions state that you are required to cancel your existing credit agreement within 14 days of the start date, therefore I recommend contacting the Samsung Help Desk on 0330 726 7467 so they can carry out this process for you. To find out more please check the link below:

https://www.samsung.com/uk/upgradelounge/terms/

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AndrewL
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@Mtm1401: The terms and conditions state that you are required to cancel your existing credit agreement within 14 days of the start date, therefore I recommend contacting the Samsung Help Desk on 0330 726 7467 so they can carry out this process for you. To find out more please check the link below:

https://www.samsung.com/uk/upgradelounge/terms/