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Power button seems soft (s10+)

Explorer

Hey al,

 

So I noticed that after a very short time of ownership, the power button has lost it's "click" when I press on the button it is very soft and will give me the options to turn it off when i barely touch it. It has not been near any liquids...etc

 

Do I need to send it back to samsung, or is there any way I can fix it at home?

 

With my iPhone I would avoid pressing the physical buttons, but the FaceID won't activate by just tapping on the screen, only the touchID. Though to lock it again I dont know any way without using the power button?

 

Thanks in advanced for any help.

1 REPLY 1
Superuser I
Superuser I

This sounds hardware related thus not something you can remedy. 

 

Do you have a Samsung Experience Store or a Samsung Service Centre where you are @Gregoris  so you don't have to send it away ?

 

If not then I'd suggest to take time and date stamped pictures of the phone with a couple of it turned On to prove it's aesthetic condition and that it turns On.

 

I wish you all the best with this situation. 

 

 

 

Current Phone ~

Samsung Note 10+ 5G _256Gb > Model: SM-N976B._ Samsung One Ui / Pie.

Samsung Gear s3 Frontier Watch
Samsung Galaxy Tab A {2016}SM-T580