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Poor quality S10+ LOW LIGHT VIDEO with artifacts (worst then my s7)

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Apprentice

Hi everyone.
I've tried last night to record a low light video and I first thought that it was a bug. The video is absolutely terrible. I mean not just noisy, there are some kind of compression artifacts all over the place. The video looks worst then on my S7. The artifacts give me the impression I’m looking at old footage filmed with a NOKIA N95.
I have tried with OPEN CAMERA and I have the same results, with more or less noise and more or less exposure per frame. I’ve rebooted the phone. I have reset the camera app. I literally thought this must be a bug. I still hope in the back of my mind that this is a BUG. This cannot be an actual result. I can record a demo clip in low light just for demoing.
Do you guys have the same problems when recording in low light?
Is there a cure for this illness?
Please comment guys.

4 REPLIES 4
AndrewL Moderator
Moderator
@Klaudden: Sorry to hear of your disappointment regarding the quality of your recordings in low light. To troubleshoot the issue please open the Camera app > Video > Tap the magic want symbol in the top right > Filters > Original > Beauty > Move slider to the left > Tap the cog symbol > Rear Video Size > Select 16:9 > Resolution > Increase the current resolution to FHD (60FPS) or higher > Tracking Auto-Focus > On. Do you notice an improvement following these steps?
Apprentice

Hi Andrew. Thanks for the advise. I have tried your suggestion, yet I cannot select the magic wand in vedeos. It is greyed-out. Same when changing the resolution and disabling HDR. Any othe suggestion of what I can do to troubleshoot further ?

AndrewL Moderator
Moderator
If you tap the cog symbol in the top right of the Camera app > Camera Modes > Edit Modes > Night (tick this option), then select it from the modes above the camera button, this should help you take brighter, clearer pictures in low light without a flash. Hope this helps.
Apprentice

Hi Andrew. I have no issue with photography. Video recording in low light can be better. I have better results with the S7 Pro Camera  mode in Video. There is quite a lot of noise and artifacts. I prefer less noise (maximum 200 ISO). Ive only now have seen how terible the camera can be in low light.

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